Official Inquiries
For matters requiring Verification or detailed Infrastructure consultation, please contact the appropriate department using the official channels listed below.
Media & Branding
Inquiries regarding Media Assets, usage Guidelines, and press kits.
Email: media@rabona-support.online
General Support
Assistance with Official Resources and general portal navigation.
Technical Operations
Queries regarding Technical Standards, server Infrastructure, and API integrations.
Email: tech@rabona-support.online
Response Standards
Our Technical Support team aims to respond to all Official Inquiries within 24-48 business hours. To ensure a prompt response, please include:
- Your organization's name and Verification status.
- The specific Reference ID if referring to a Changelog entry.
- A clear description of the Technical Standards or Infrastructure matter.
Security Reminder: Official communication from Rabona will only originate from the @rabona-support.online or @rabona.com domains. Always verify the sender's identity.